Our Company

Words from Marc—Owner of Mero

Like many other integration company owners, my interest in all thing’s tech started at a young age.

I vividly remember taking apart my dad's orange desk rotary phone when I was four and somehow got it back together.

I loved taking things apart to see how they worked.
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Sometimes they went back together successfully, and other times I had to replace the device. When I was eight, my parents tried to get in front of it by buying me a portable radio that was in clear plastic.

Well, that didn't deter me, I still took it apart and put it back together.
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During those formative years, I was also introduced to my first computer, a Commodore Vic-20 that my dad purchased from a discount store on a business trip to New York. While I enjoyed what a computer could do and how it would allow for creativity, I was more excited about the hardware and how it was built.

When I was eleven, I received my first proper dedicated 2-channel stereo setup from two different neighbors for doing yard work. With that came my love for music and audio. I would spend and still spend hours listening to all genres of music.

There is something about music that can move your mind and soul to different times of your life.Moving a decade into my high school and college years, my interest in working with technology grew.

I would work with friends and friends of the family on building their car audio setups or installing security systems on their cars. It was always a challenge, with episodes of incredible highs and some humbling lows.

While in college, a family friend let me know of an open position as an installer of security systems for a well-known (at the time) security company. I honed my installation skills and techniques on retro and new homes during that time.

As the industry started moving to care more about the number of customers rather than the system's quality and what was best for the customer, I looked to move toward other opportunities. In the early 2000s, I began my career at Apple. I spent the next decade learning to appreciate the attention to form with purposeful function.

Those years have also taught me much about providing an exceptional customer experience. While at Apple, my calling came to start mero CONCEPTS. The year was 2013, and I had a neighbor that was a restaurant owner and at the time opening new locations for two of his four restaurants.

Unfortunately, he was working with an integrator that was delivering less-than-desirable results. The set ups were overly complicated, and too much attention to the spec sheet rather than the experience the system provided.

That is when I decided that with the help of the industry, we could offer better solutions that focused on the experience with ongoing support after the initial installation.

The neighbor is now a friend, and we still support his four restaurant locations. Fast forward another decade, and mero CONCEPTS has grown to provide our services to restaurants and homeowners, private preschools, professional offices, and medical offices.

In the past ten years, I have learned a lot about running a small business and have continued to experience the incredible joys provided by this work.

Our small group of passionate installers and office personnel focus on providing our customers with an experience, not just a box of technology. Every day is a new adventure for us, and we look forward to each adventure.
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