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business team

experience matters

When it comes to audio/visual systems, integrations, and smart home automation, one thing separates the best from the rest: experience. Systems and vendors come and go, but it’s the expertise of the buyers and installers that makes all the difference.

At mero CONCEPTS, our founders both come from a rich technology background, nearly 50 years combined, in fact. They both realized there was a void in the audio/visual home and commercial automation industry in West Lake Hills and the Greater Austin area. Most companies were just in it for some fast money, choosing sub-standard products and half-assing installations, to put it bluntly. There was too much complexity and too little follow through.

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you come first

mero CONCEPTS is a different kind of home automation installer. We start with the customer first, then tailor our services around their needs, their wants and their budgets. Every detail is considered, from concept through installation and maintenance. No client, residential or commercial, ever has to wonder if they have the right system, if they paid too much or how to use their technology. We don’t leave until it’s perfect and we’ll provide support today and years after the sale.

mero CONCEPTS selects only the finest products that fit our clients’ budgets while still providing a long-lasting, reliable and quality experience customers expect. Our installers didn’t work on a sales floor last week. They’re CEDIA-trained and trained specifically on each product we sell, whether it’s a home entertainment system or a Control4 installation. They’ve been installing audio/visual systems throughout West Lake Hills and Austin for years, even decades, and we consider them part of the mero family.